Aug 19
Employee morale is being damaged by an excess of electronic devices in the workplace. With the rise in smart technology enabling employees to collaborate with colleagues and friends through social media, calls and texts, more workers are damaging their performance by becoming engrossed in these devices. The main environment in which employee performance is deteriorating …
Aug 18
One conversation can make or break a relationship, a career or a life. No wonder we find some of our conversations really scary. Getting to a point where you can speak up about almost anything to almost anyone takes practice, but if you start with these tips in mind you’ll go wrong less often. 1. …
Aug 18
Nelson Mandela said :“If you talk to a man in a language he understands, that goes to his head. If you talk to him in his language, that goes to his heart.” Are you finding it hard to communicate your vision of business down the ranks in your organization? You’re not alone. After attending a …
Aug 18
It all starts with the ‘difficult conversation,’ the people feel awkward, go their separate ways at the end of the exchange and wait for the dust to settle. Then, at some point in the future, if the people start talking again they either apologise for their behaviour and try to move on, try to pretend …
Jan 07
Communication is the key to most problems in the world. It is seen that managers do not realize the importance of communication in the workplace and thus do not convey their ideas, organizational goals, employee duties, etc., very clearly. When the seniors in the organization are unable to create an organizational environment which promotes open …
Jan 07
Each year, the spread of influenza costs U.S. employers nearly $10 billion in healthcare and lost productivity, and last year
Dec 16
Every business has complaints from time to time. A customer may complain about defective merchandise, poor customer service, slow delivery or incorrect billing. When handling a complaint you should consider it an opportunity to build trust and ensure future business.No one like receive complaints but complaints are worth their weight in gold if an organisation …